Comparison shopping involves more than just checking prices. Most shoppers also are concerned with the quality of the product and trustworthiness of a company. Does this company offer an exceptional product? Do they stand by their goods? Do their products earn positive reviews? Depending on how important the purchase is, a customer may ask all of these questions and more of each business that offers a product they want.
Branding is a concept that extends far beyond the marketing of “brand name” designer jeans and other products. A company’s brand represents their market identity—who they are, what they do, what kind of quality they provide, their reputation for trustworthiness, and more. Consequently, brand marketing is important to nearly every business, from those selling breakfast cereals, to those developing new technologies, to those providing logistic support to other businesses.
Conjure your message instantly
Prompt an emotional affirmation
Motivate the buyer
Augment customer loyalty
Who Employs brand marketing
Even when a business is selling a product as a generic, off-brand alternative (such as a marshmallow cereal similar to Lucky Charms, or a laundry detergent similar to Tide), that “generic” product carries that company’s name, and impacts its reputation. If you dislike your Not-Lucky-Charms cereal or your Not-Tide detergent, you’ll think twice before buying another “generic” product from the same company.
Meanwhile, major retailers such as Wal-Mart and Target sell a huge variety of their own products next to the “brand name” products on their shelves (See also Shopper Marketing). Sam’s Choice is just one of Wal-Mart’s many brands, as Market Pantry is one of Target’s. In both cases, customers who try Sam’s Choice or Market Pantry products develop an expectation of other products sold under the same brand—just as purchasers of Nabisco, Pepsi, Nestle, Heinz, or any of a million other brands do.